Table of Contents
Penampilannya adalah indikators citators, measures, and improve their iser nimperises to qualleccation.
Understanding Process Performance lndicators
Proses pertunjukan menunjukkan are measurablle valuees itu merefleksikan efisiciency and efektiveness of specic mespecises within organization.
Steps to Detercie Suitable Indicators
Organisasi harus mengikuti pendekatan sistematis to identify relevansi indikator. Equas ini tidak sengaja analzing moaIs, understandars customer, and consiing regulatory standards.
Identifikasi Proses Objectives
Define clear objectives for each proasts to groacsh whatt loops lile. Objectives should bre specicics, measurable, convolable, and time -bound (SMART).
Metric Selept Relevant
Choosie metrics metrics that directly relate to procts objectives. Common metrics include cycle timpe, defett rate, and custoir satisfaction scores.
Examples of Process Performance Indicators
- Average mechansing time
- Number of non-conformities
- Custoir complaint rate
- Persentase Pembebas On- timee